ITIL Fundamental

ITIL Fundamental

Background ITIL Fundamental

This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.

Objectives 

The course enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations.

  • To provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach.
  • To prepare delegates for the ITIL Foundation Certificate in IT Service Management examination

Audience:

  • Managers involved and related in the IT operations
  • IT staff and executives involved in risk management and  business process improvement
  • Information technology professionals involved in projects that are concerned, in part, with the automation of business processes 
  • IT Managers and Practitioners involved in the strategy, design, and implementation and ongoing delivery of business-used IT services and who require an insight into Service Management best practice

Contents

  1. Introduction to Service Management
  2. The Service Lifecycle
  3. Key Principles and models of ITSM
  4. The Processes and Functions
  5. Documentation
  6. Cases

Methods :

  • Presentation
  • Discussion
  • Case Study

Time And Venue

  • Hotel Ibis Malioboro, Yogyakarta
  • 6 – 8 Januari 2020 
  • 13 – 15 Januari 2020
  • 20 – 22 Januari 2020
  • 27 – 29 Januari 2020
  • 3- 5 Februari 2020 
  • 10 – 12 Februari 2020
  • 17 – 19 Februari 2020
  • 26 – 28 Februari 2020 
  • 2 – 4 Maret 2020 
  • 9 – 11 Maret 2020
  • 16 – 18 Maret 2020
  • 23 – 24 Maret 2020 
  • 30 Maret 2020 – 1 April 2020 
  • 6 – 8 April 2020 
  • 13 – 15 April 2020
  • 20 – 22 April 2020 
  • 27 – 29 April 2020  
  • 4 – 6 Mei 2020 
  • 11 – 13 Mei 2020 
  • 2 – 4 Juni 2020 
  • 8 – 10 Juni 2020 
  • 15 – 17 Juni 2020
  • 22 – 24 Juni 2020 
  • 29 Juni 2020 – 1 Juli 2020 
  • 6 – 8 Juli 2020 
  • 13 – 15 Juli 2020
  • 20 – 22 Juli 2020 
  • 27 – 29 Juli 2020 
  • 3 – 5 Agustus 2020
  • 10 – 12 Agustus 2020
  • 18 – 19 Agustus 2020 
  • 24 – 26 Agustus 2020
  • 31 Agustus 2020 – 2 September 2020 
  • 7 – 9 September 2020
  • 14 – 16 September 2020
  • 21 – 23 September 2020
  • 28 – 30 September 2020 
  • 5 – 7 Oktober 2020
  • 12 – 14 Oktober 2020
  • 19 – 21 Oktober 2020
  • 26 – 28 Oktober 2020
  • 2 – 4 November 2020
  • 9 – 11 November 2020 
  • 16 – 18 November 2020 
  • 23 – 25 November 2020 
  • 30 November 2020 – 2 Desember 2020
  • 7 – 9 Desember 2020 
  • 14 – 16 Desember 2020
  • 21 – 23 Desember 2020 
  • 28 – 30 Desember 2020

Investasi dan Fasilitas

  • Rp 6.900.000 (Non Residential, belum termasuk pajak PPn 10%)
  • Jika Perusahaan/Instansi mengirimkan lebih dari satu peserta pada judul dan tanggal yang sama maka akan diberikan potongan harga pada peserta kedua dan seterusnya masing – masing sebesar Rp 1.000.000 per peserta
  • VIP training  Rp 8.900.000 (4 Hari, Non Residential dengan tambahan Fasilitas  Paket studi lapangan/ City Tour dan Belum Termasuk Pajak PPn 10%)
  • Quota minimum 2 peserta
  • Fasilitas: Certificate, Training Kits, Lunch, Coffee Break, dan Souvenir
  • Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta

Lead Instruktur

Dr. Ir. Fauzi Hasan. MM, MBA, and Team

Untuk mengetahui Informasi jadwal training selain Online Training Certified Competency Development and Implementation Professional PT Eltasa Prima dapat dicek di link berikut: Jadwal Training 2022

Informasi dan pendaftaran training dapat dilakukan melalu kontak WA/SMS/TELP di nomor 081226247070 (Lia)

Kunjungi website Online Training PT Eltasa Prima lainnya untuk mengetahui informasi training lainnya di link berikut: www.e-trainingonline.com



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